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Customer Loyalty Campaigns
Service and attention to the appropriate client makes the difference between whether the relationship with customers is possible or lasting. It is certainly an element that differentiates the company from the competition.
Loyalty through service and the incorporation of specific programs to stimulate demand are highly effective, especially in sectors such as industry where demand for products is generally inelastic.
Flint helps you to use relationship marketing to retain customers and attract new strategic communication methods such as:
- . Affirmative action programs of customers (VIP customers, user groups, etc.)
- . Cross-selling strategies
- . Actions at the point of sale and promotions aimed at end users and buyers for the product
- . Service programs and technical information on products, possible applications and more
- . Travel and incentives to increase customer relationships by creating specific events
- . Creating classrooms and training programs aimed at increasing knowledge and confidence in a product, and thus to minimize possible changes in product brand in the user
These actions will:
- . Generate a climate of trust and proximity with its customers conducive to long-term cooperation and mutual enrichment
- . Convey credibility and reliability so there is no doubt about the quality of the product and service being offered
- . Establish a smooth and transparent communication with the customer to make them feel informed and treated well, allowing them to feel the company better understand their needs
- . Generate sympathy for our company flows through personal, respectful, friendly, and professional staff
- . Taking care of the detail and keep in good condition tangibles involved in customer relations, such as: physical facilities, equipment, staff caring image directly to the customer, the materials used to communicate with you.
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